Prashant Kumar
Manager - Service Delivery
A high spirit and hard working field operations – result oriented professional.
He has a total of 12 years of rich experience in managing field in terms of shortlisting & recruiting field team, training / briefing / mock & pilot testing, applying right methodology for the field data collection, quality check and assurance of data integrity, meeting timeline, client servicing, client accompaniment, scrutiny and submission of data to the client.
His project experience ranges in both Quant & Qual. Type of studies which he has been experiencing are Satisfaction & Loyalty, Mystery shopping, U&A, NPS, B2B, B2C, household, retail panel & audit, Retail census and various others.